Terms and Conditions

Welcome to Luxanae.
These Terms and Conditions govern your use of our website, services, and products. By accessing or purchasing from https://luxanae.com, you agree to the terms outlined below.


🛍️ 1. General Information

  • Luxanae is an online store offering fashion items for men, women, and kids.

  • All products are subject to availability and may be withdrawn at any time.


📦 2. Orders & Acceptance

  • When you place an order, you will receive an email acknowledging receipt. This does not mean your order has been accepted.

  • Acceptance occurs only when we dispatch the item(s) and send you a shipping confirmation.

  • We reserve the right to cancel or refuse any order for any reason.


💳 3. Pricing & Payment

  • All prices are listed in [Currency] and include applicable taxes unless stated otherwise.

  • We accept major credit/debit cards, PayPal, and other secure payment methods.

  • In case of pricing errors, we reserve the right to cancel the affected order.


🚚 4. Shipping & Delivery

  • Shipping times are estimates only and may vary depending on location, holidays, or carrier delays.

  • Luxanae is not liable for delays beyond our control.

  • Please refer to our Shipping Policy for detailed delivery information.


🔁 5. Returns & Refunds

  • Returns are accepted within 14 days for eligible items.

  • Items must be unused, in original condition, with tags and packaging.

  • Refunds are issued to the original payment method after return inspection.

See our full Returns Policy for more details.


🔒 6. Privacy

  • We respect your privacy and protect your personal data in accordance with our Privacy Policy.

  • By using our website, you consent to the collection and use of your information as described in the Privacy Policy.


📸 7. Intellectual Property

  • All content on this website—including text, images, logos, and designs—is the property of Luxanae and protected by copyright and intellectual property laws.

  • You may not copy, reproduce, or distribute our content without written permission.


❗ 8. Limitation of Liability

  • Luxanae is not responsible for indirect, incidental, or consequential damages related to the use of our website or products.

  • We make no guarantees as to the availability, accuracy, or reliability of our site or services.


🛑 9. Prohibited Uses

You agree not to use the website for:

  • Any unlawful purpose

  • Spamming, phishing, or transmitting malicious code

  • Violating intellectual property or harming others


⚖️ 10. Governing Law

These Terms and Conditions are governed by the laws of [Your Country/State]. Any disputes will be resolved in the courts of [Your Jurisdiction].


📬 11. Contact Us

For any questions regarding these terms, please contact:
📧 support@luxanae.com


📅 12. Updates to Terms

Luxanae reserves the right to modify these Terms at any time. Changes will be posted on this page with the updated effective date.

Effective Date: 02 – Aug – 2025